Water Too Hot
- Please sit down on the bidet.
- Please click the “posterior wash” button on your remote (Photo).
- Once the water starts spraying, please click the “Water temp -” button on your remote (Photo) to adjust the water to the coldest setting.
- The water should be cold – If the wash cycle has finished by the time you get to this step, please click rear wash again ensuring the thermometer is empty
- If the water is still hot and the settings are on the lowest setting, please click the STOP button on your remote, skip steps 7-10 and contact our Customer Care Team
- Please then click the “Water temp +” button 1 time and the water should get a bit warmer and there should be 1 light illuminating for water temp
- If you would like the water to be a bit warmer, please then click the “Water temp +” button 1 time and the water should get a bit warmer and there should be 2 lights illuminating for water temp
- If you would like the water a bit warmer, please then click the “Water temp +” button 1 time and the water should get a bit warmer and there should be 3 lights illuminating for the water temp