Seat Too Cold
- Please adjust your seat temperature to the highest setting (Photo) using the “Seat temp” button on your side control (Photo).
- Please turn the bidet off at the power point, leave for 5 seconds and turn back on.
- Place a wet cloth on the seat between 3 & 5 o’clock to activate the seat sensor (Photo). The seat should start to heat. If the seat does not start to heat, please contact our Customer Care Team.
- If the seat does start to heat, you can now use the “Seat temp” button to adjust it to the temperature best suited to you.
Seat Too Hot
- Please adjust your seat temperature to the lowest setting (Photo) using the “Seat temp” button on your side control (Photo).
- Please turn the bidet off at the power point, leave for 5 seconds and turn back on.
- Place a wet cloth on the seat between 3 & 5 o’clock to activate the seat sensor (Photo).
- Please use the Seat temp” button on your side control (Photo) to adjust the temperature to the temperature best suited to you. The seat should start to heat. If the seat is still too hot, please contact our Customer Care Team.
Seat Doesn't Stay Hot
If your seat does not stay heated and only starts heating when you sit down, but is cold to start with, you will need to turn off the Eco Mode.
Follow the steps below to turn off Eco Mode.
Remove the power plug from the power point (Do not switch the power point off)
Hold down the rear cleansing button on the top left hand side of the bidet whilst pushing the power plug back in to the power point (alarm sound is generated)
Press rear cleansing on the remote
a. chime (Ding) – Eco mode off
b. chimes (Ding) – Eco mode on – Click again and there should be 1 chime
After it chimes once, click the “Air Dryer” button
a. 3 chimes (ding) – Eco Mode has been turned off
The bidet should now keep the seat heated all the time