Heated Seat Problem

Seat Too Cold

 
Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position. Adjust the
seat temperate with the Seat Temp button. The remote should indicate the heat being high (full/red)
or low (empty/off). Turn the temperature up to the highest setting and see if the temperature is still
cold, if so please try restarting the bidet by turning the bidet off at the power point for 30 minutes
and then turning the bidet back on. If the seat temperature is still too cold on the highest setting the
bidet will need to come back for repairs and you’ll need to contact our support team.

Seat Too Hot

 
Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position. Adjust the
seat temperate with the Seat Temp button. The remote should indicate the heat being high (full/red)
or low (empty/off). Turn the temperature down to the lowest setting and see if the temperature is
still hot, if so please try restarting the bidet by turning the bidet off at the power point for 30
minutes and then turning the bidet back on. If the seat temperature is still too hot on the lowest
setting the bidet will need to come back for repairs and you’ll need to contact our support team.

Has this resolved the problem?

Send a Message