Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position. Adjust the seat temperate with the Seat Temp button. The remote should indicate the heat being high (full/red) or low (empty/off). Turn the temperature up to the highest setting and see if the temperature is still cold, if so please try restarting the bidet by turning the bidet off at the power point for 30 minutes and then turning the bidet back on. If the seat temperature is still too cold on the highest setting the bidet will need to come back for repairs and you’ll need to contact our support team.
Seat Too Hot
Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position. Adjust the seat temperate with the Seat Temp button. The remote should indicate the heat being high (full/red) or low (empty/off). Turn the temperature down to the lowest setting and see if the temperature is still hot, if so please try restarting the bidet by turning the bidet off at the power point for 30 minutes and then turning the bidet back on. If the seat temperature is still too hot on the lowest setting the bidet will need to come back for repairs and you’ll need to contact our support team.