Please unplug the bidet from the power point and leave unplugged for 30 minutes. After 30 minutes, plug it back in and turn the power on.
The bidet should extend and retract the nozzle and you should hear a ‘ding’noise. If nothing happens when the power is turned on, please press the power button on the side of the bidet (Photo).
If the bidet still does not power on and there is no power light indication, please check the power point with another appliance (Lamp, Hair dryer, Shaver).
If the other appliances don’t work in that power point, your power point is faulty.
If the other appliances do work in that power point, your bidet is faulty and requires repairs.