No Water At All
- Please ensure the power is on to the bidet. Under the seat will be a night light, or if deactivated, you can test the Dry function on the remote while sitting on the bidet.
- Please turn the water off at the tap and remove the braided hose / pipe from the side of the bidet.
- Aim the braided hose / pipe into the bowl of the toilet or a bucket and turn the water back on.
- If water did come through, please go to step 6.
- If water did not come through, please contact our Customer Care Team.
- Please reconnect the hose / pipe to the bidet and turn the water back on.
- Please place a wet cloth on the seat between 3 & 5 o’clock to activate the seat sensor.
- Please click the “Wash” button on the remote.
- If the nozzle extends but water does not spray, please contact our Customer Care Team.