Nozzle Does Not Extend – EB-S200

Nozzle Does Not Extend

  1. Please turn the power off at the power point and remove the power plug from the wall and leave off for 30 minutes.
  2. After 30 minutes, please reconnect the power plug to the power point and turn the bidet on (Photo).
  3. Please hold down the blue “Wash” button on the side control (Photo).
  4. This activates the nozzle cleansing function and the nozzle should extend.
  5. The nozzle should extend and a small amount of water should run down into the bowl.
  6. If the nozzle did not extend, please contact our Customer Care Team.
  7. If the nozzle did extend, please click the “stop” button on the remote and the nozzle will retract.
  8. Please activate the seat sensor by placing a wet cloth on the seat between 3 & 5 o’clock.
  9. Please click the “Wash” button on your side control and close the lid, leaving the cloth in place
  10. If nothing happens still, please contact our Customer Care Team.

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