Remote Doesn't Turn On
- Please check that the lights illuminate on your remote by pressing either the “Seat Temp” or “Water Temp” buttons– lights should come up as either Blue, Pink, or Red.
- If the screen still isn’t illuminating, please change the batteries in the remote – Your bidet requires high alkaline batteries.
- After changing the batteries, please ensure the remote illuminates – click “Seat Temp” or “Water Temp” buttons again.
- If the remote does not illuminate, your remote does not work. Please contact our Customer Care Team to purchase a new remote.