Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position. Please click the stop button 3 times and check if the bidet beeps.
If not, please check if the screen/lights illuminates. If the screen/lights does not illuminate please change the batteries and try again. If it still doesn’t work.
Please try using any buttons on the side of the bidet if the bidet does. If the buttons work on the bidet but the remote does not. Then the IR sensor is faulty and the bidet needs to come back for repairs. If the buttons on the side of the bidet don’t work. Please contact our customer care team as the bidet will need to be returned for repairs.