4. If that doesn’t work and there is no power indication on the side control, please check the power point with another appliance (Lamp, Hair dryer, Shaver). If other appliances don’t work in that power point then the power point may be faulty. Please run an extension cord from a working power point to the bidet and see if the power comes on.
5. If the power point does work, then you have a faulty bidet and you would need to contact our Customer Care Team.