Activate the seat by placing a wet cloth on the right hand side at the 3-4 o’clock position.
Please click the stop button 3 times and check if the bidet beeps. If not, please check if the lights illuminate on the side control.
If the lights do not illuminate please turn the bidet off at the wall and unplug for 30 minutes. After 30 minutes plug it back in and turn the power on.
The bidet should extend and retract the nozzle and ‘ding’.
If nothing happens when the power is turned on, please hold down the stop button on the side of the bidet (Photo).
If that doesn’t work and there is no power indicated on the side control, please check the power point with another appliance (Lamp, Hair dryer, Shaver).
If other appliances don’t work in that power point, the power point is faulty.
If it does work, then your bidet has a fault and you will need to contact our Customer Care Team.