Leaking
If your bidet is leaking onto your floor or around the
toilet pan, are you able to take a photo/ video of where the leak is coming
from & where the water is ending up?
1.
If yes, please take a photo/ video and email it
to our Customer Care Team.
2.
If no, is there someone that may be able to do
this for you? A friend, family member or professional?
We do require some indication of where the leak is coming
from to best assist you.
If you are unable to do this, please contact our Customer
Care Team so we can attempt to troubleshoot over the phone.